Meet the Team

Robert Johnson

President | ISC Coverage

Rob Johnson is a dynamic and highly respected expert in the field of Garage & Dealer Insurance. With a career spanning 32 years, Rob has made significant contributions within the Commercial Insurance sector, earning a reputation as a thought leader, innovator, and problem solver.

As President & Founder at ISC Coverage, Rob has been at the forefront of creating innovative insurance solutions, and their work has had a profound impact on the Automotive Dealer Environment.

Rob and ISC’s passion for Commercial Insurance is evident in their extensive involvement with various organizations such as the Association for Independent Agents, IIABNY, and The BIG I Association within the United States. They have been a leading organization for insurance solutions working within the NIADA and NADA on a national and regional level. ISC operates in 35 states and growing!

Rob maintains designations including CIC, LUTCF, and is in the process of completing his CPCU in the field of Risk Management and Insurance Consulting from The Institutes. Rob is dedicated to advancing the field through ongoing research and mentorship of emerging talent.

Jim Khottavong

Executive Vice President of Underwriting | ISC Coverage

With a Bachelor’s degree from SUNY Albany and 15 years of specialized experience in the insurance industry, I have dedicated my career to underwriting and risk management, with a strong focus on the garage and automotive sectors. My expertise lies in identifying and addressing the unique risks faced by garage dealers, automotive service providers, and related businesses.

I have built a reputation for delivering tailored coverage solutions that safeguard businesses from liability, property damage, and other industry-specific exposures. My attention to detail, strong relationships with underwriters, and ability to assess complex situations ensure that clients receive the best protection possible.

Passionate about helping businesses thrive, I am committed to providing exceptional service, transparent communication, and strategic guidance. My goal is to ensure that every client is not only well-protected but also positioned for long-term success in an ever-evolving industry.